FAQ
Q. Is Self Rep Divorce a law firm?
A. No. We are a team of legal assistants/paralegals with experience in the field of family law. We provide a big picture of the process of taking a legal claim from start to finish. We can explain the procedural side of the law. We have access to legal information, documents, and memos prepared by practising lawyers that can help fill the knowledge gap. However, we cannot provide legal advice.
Q. I’m looking for a form/document not offered on your site? Are you able to draft custom court documents?
A. In many cases we can assist with custom tailored legal documents. For special requests, please send us an email on our Contact page and will do our best to accommodate you.
I need to sign an Affidavit. Does Self Rep Divorce offer commissioner of oaths services?
A. We are working on providing mobile signing services with an in house commissioner of oaths. At this time we do not offer this service.
Q. What is the difference between your separation agreements and a separation agreement I might get from another online legal depot?
A. Our separation agreements have been reviewed, edited, and approved by actively practising family lawyers. It is important to understand that different legal professionals have different ways of drafting these sorts of agreements. The separation agreements we provide are designed to be legally binding and therefore signed off with a lawyer. You may notice that on other separation agreements there is wording which stipulates that the agreement can be changed or overruled. Our separation agreements are meant to be a final determination of the issues they address.
Q. I have a question about how to fill out the materials I have purchased from your site. Are you able to help me?
A. Our products are designed to be very self explanatory. That said, if you have a question we are always available via email to assist you. Please see our Contact page where you can directly contact one of our paralegals. We aim to provide a response within one business day. Please note that if your question is complex that we may request that you book in for one on one coaching.
Q. I’ve noticed an error in one of your documents
A. Woops! Our paralegals are human and can make mistakes. If you’ve noticed a spelling error or typo please feel free to fill out our Feedback form.
Q. I ordered the wrong form? Can I get a refund?
A. Unfortunately, at this time we do not offer refunds. Please ensure that the product you are purchasing is the correct product for your legal needs. If you have questions or concerns please feel free to send us an email through our Contact page.